Mercury Direct

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*search the FTD Selection Guide, which lists FTD Branded Products and other products that are available for sale, along with color photos, product codes, suggested retail prices, and designer information...and much more!
*search the FTD Selection Guide, which lists FTD Branded Products and other products that are available for sale, along with color photos, product codes, suggested retail prices, and designer information...and much more!
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==Download and Setup==
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==Mercury Direct System Requirements==
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Mercury Direct requires the following:
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===Existing Mercury Direct Customers===
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* Operating system: English language versions of Microsoft Windows 7 or higher ('''IMPORTANT: Other operating system languages are not currently supported.''')
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'''To upgrade your current version of Mercury Direct to Mercury Direct 5.0:'''
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* Monitor Resolution: 1024x768 or greater
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#Click [[Media:MercuryDirectSetup.exe|here]] to download the Mercury Direct 5.0 installer.
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* Web Browser: Internet Explorer 7.0 or later
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#Close out of both Mercury Direct and the Mercury Direct Control Panel.
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* Internet: High-speed Internet connection (broadband, DSL, etc.)
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#Double-click on the MercuryDirectSetup.exe that you just downloaded.
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==Mercury Direct Plus Enhancements==
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#When you see a message thanking you for choosing to install Mercury Direct, click OK.
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Mercury Direct Plus includes the following enhancements:
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#If you receive a message that the Microsoft .NET Framework needs to be installed, click Yes.
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*Ability to create and print [[Working with Enclosure Cards|enclosure cards]] using [[Abbreviation Codes in Mercury Direct Plus|abbreviation codes]]
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##You will see a message that the Microsoft .NET Framework installation is starting. Click Yes.
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*Access to [[Working with FTD Notifications from Mercury Direct Plus|FTD notifications]] from the Main Menu
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##On the first panel of the wizard, click Next.
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*Changes to the [[Mercury Direct Plus Control Panel|Control Panel]]
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##On the End-User License Agreement panel, read and accept the license agreement. Click Install.
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##When the installation is done, click Finish.
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#On the Mercury Direct 5.0 Install Welcome panel, click Next.
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#On the Previous Technology Selection panel, select your previous technology or Other/None. Click Next.
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#On the License Agreement panel, read the agreement and click I Accept. The installation begins.
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#When the installation finishes, click Next.
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#On the final panel, click Finish.
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#When the Mercury Direct Control Panel opens, enter
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===New Mercury Direct Customers===
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'''To install Mercury Direct if you are not a current Mercury Direct customer:'''
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#Click [[Media:MercuryDirectSetup.exe|here]] to download the Mercury Direct 5.0 installer.
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#Double-click on the MercuryDirectSetup.exe that you just downloaded.
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#When you see a message thanking you for choosing to install Mercury Direct, click OK.
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#If you receive a message that the Microsoft .NET Framework needs to be installed, click Yes.
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##You will see a message that the Microsoft .NET Framework installation is starting. Click Yes.
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##On the first panel of the wizard, click Next.
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##On the End-User License Agreement panel, read and accept the license agreement. Click Install.
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##When the installation is done, click Finish.
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#On the Mercury Direct 5.0 Install Welcome panel, click Next.
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#On the Previous Technology Selection panel, select your previous technology or Other/None. Click Next.
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#On the License Agreement panel, read the agreement and click I Accept. The installation begins.
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#When the installation finishes, click Next.
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#On the final panel, ensure the box to start the Mercury Direct Control Panel is selected, and click Finish.
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#When the Mercury Direct Control Panel launches, click the Edit tab (if it is not already selected).
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##In the Account ID field, enter the Account ID provided to you by the Mercury Technology Assistance Center.
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##In the Account User ID field, enter the user ID provided to you by the Mercury Technology Assistance Center.
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##In the Password field, enter the password provided to you by the Mercury Technology Assistance Center.
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##In the Confirm Password field, reenter your password.
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##Select Internet Connectivity.
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#Click the ISP tab. In the Internet Connection Type area, click Permanent.
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#Click the Validate tab (if it is not visible, click the right arrow button a few times to display it). Remove the check mark from the Validate your ISP connection prior to using it box.
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#Click Apply.
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#If you receive a security alert asking if you want to keep blocking the Mercury Direct Control Panel, click Unblock.
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#The Mercury Direct Main Menu opens. At this point, you may want to [[Mercury Direct: Checking for Connectivity|send a test message]] to validate you are online.
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===New & Enhanced in Mercury Direct 5.0===
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If you've just upgraded to Mercury Direct 5.0 from a previous version, there are three exciting new changes designed to help you in your business.
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* Completely redesigned [[Mercury Direct: Florist Search|Florist Search]]
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* Completely redesigned [[Mercury Direct: Facility Search|Facility Search]]
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* Completely redesigned [[Mercury Direct: Selection Guide|Selection Guide]]
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For more information on using these features, please follow the appropriate links.
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==Topics==
==Topics==
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*[[Mercury Direct: Download and Setup Instructions|Download and Setup Instructions]]
*[[Mercury Direct: The Mercury Network|The Mercury Network]]
*[[Mercury Direct: The Mercury Network|The Mercury Network]]
*[[Mercury Direct: The Basics|The Basics]]
*[[Mercury Direct: The Basics|The Basics]]
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*[[Mercury Direct: Reciprocity Report|Reciprocity Report]]
*[[Mercury Direct: Reciprocity Report|Reciprocity Report]]
*[[Mercury Direct: Message Search|Message Search]]
*[[Mercury Direct: Message Search|Message Search]]
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*[[Mercury Direct: The Control Panel|The Control Panel]]
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*[[Mercury Direct Plus: The Control Panel|The Control Panel]]
*[[Mercury Direct: Mercury Direct Technical Support Information|Mercury Direct Technical Support Information]]
*[[Mercury Direct: Mercury Direct Technical Support Information|Mercury Direct Technical Support Information]]

Current revision

Contents

Mercury Direct is a complete Windows-based business tool that allows you to communicate easily with other florists and FTD Headquarters through the Mercury Network. Mercury Direct allows you to:

  • send and receive orders and messages through the Mercury Network.
  • automatically store all incoming and outgoing orders and messages in an online message log.
  • search for and reply to Mercury messages through the advanced Message Search feature.
  • search a Florist directory, where you can assign statuses and add notes to individual florists.
  • search a Facility directory, which lists information for hospitals, nursing homes, and funeral homes.
  • search the FTD Selection Guide, which lists FTD Branded Products and other products that are available for sale, along with color photos, product codes, suggested retail prices, and designer information...and much more!

Mercury Direct System Requirements

Mercury Direct requires the following:

  • Operating system: English language versions of Microsoft Windows 7 or higher (IMPORTANT: Other operating system languages are not currently supported.)
  • Monitor Resolution: 1024x768 or greater
  • Web Browser: Internet Explorer 7.0 or later
  • Internet: High-speed Internet connection (broadband, DSL, etc.)

Mercury Direct Plus Enhancements

Mercury Direct Plus includes the following enhancements:

Topics

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