Mercury Administration

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Mercury Administration (sometimes known as Mercury Admin or Admin) allows you to change your program settings such as delivery zones, house account defaults, and printer routing. Some of these settings were set up in the Store Setup Wizard when you initially configured your system (during installation).

The Mercury Administration window is divided into a left pane and a right pane, with the left pane displaying the main categories maintained in Mercury Administration. Each folder contains one or more screens that have customizable features. The right pane displays the contents of the folders you have chosen by clicking in the left pane.

When you apply changes to Mercury Administration, you receive the following message if you are running FTD Mercury:

Changes have been made to the FTD Mercury program settings. For these changes to take effect you must close and then manually restart the application. Would you like to close this application now?

Click Yes to close the FTD Mercury application and then restart the application so that your change in Mercury Administration can be applied to the program. If you click No, you can continue to use FTD Mercury, however the change that you made in Mercury Administration is not applied until you later close and then re-open the program.

Mercury Administration Interface

The Mercury Administration interface is divided into two sections. The left pane, called an explorer, is structured like a tree (similar to Windows Explorer). When you select an item in the explorer, its contents appear in the right pane. The explorer also can expand and contract items when you click the + or – next to a folder name.

Navigation

Mercury Administration is used to set up or change program settings in your FTD Mercury software. Some items in Mercury Administration were set up in the Store Setup Wizard when you set up FTD Mercury for the first time. The preferences/settings that you specified in the Wizard have become your system defaults.

Should you wish to use the keyboard to navigate through the windows in Mercury Administration, remember that the SPACEBAR is used here as the ENTER key is used in the FTD Mercury program. For example, as you TAB through each field and enter your changes, once you reach the bottom of a window and the Apply button appears with a black, dotted box around the text, press the SPACEBAR to apply your changes. The same applies to the Undo button.

The Apply and Undo buttons work somewhat differently than their Save and Escape counterparts in the FTD Mercury program. For example, if you make a change in the Dunning Message window and do not click Apply before opening another window, the change is not saved. Therefore, it is important that you click the Apply button to save any changes you have entered before you exit from a window. Also, the Undo button can undo only unsaved (or unapplied) changes.

Mercury Administration Help Resources

Mercury Administration has help resources similar to those in the FTD Mercury. Should you have an Mercury Administration usability issue, the following resources may be helpful to you:

  • Press F1 to display a help page. You can also view the entire online help for FTD Mercury from the Help menu.
  • If you cannot resolve your issue using the methods listed above, you can call the Mercury Technology Assistance Center for assistance.

Logging in to Mercury Administration

Mercury Administration is accessible only on the server. When you make changes in the program, you are instructed to restart FTD Mercury on the server and any client computers so changes can take effect.

To access the Mercury Administration program if you are logged into FTD Mercury:
On the Tools menu, click Mercury Administration.

To access the Mercury Administration program if you are not logged into FTD Mercury:

  1. Double-click the Mercury Administration icon on your desktop.
  2. At the Login Name field, type your FTD Mercury login name and press the TAB key. If you are logging in for the first time, type admin.
  3. At the Password field, type your FTD Mercury password. If you are logging in for the first time, type admin. Asterisks (*****) appear to protect your password.
  4. By default your store name appears in the Store Name list. If you have multiple stores, click the arrow and select the name of the store for which you want to log in.
  5. Click Login.

Double-click Mercury Administration in the left pane to display different folders, from which you can access different areas in Mercury Administration.

The Mercury Administration interface is divided into two sections. The left pane, called an explorer, is structured like a tree (similar to Windows Explorer). When you select an item in the explorer, its contents appear in the right pane. The explorer also can expand and contract items when you click the + or – next to a folder name.

Mercury Administration Folders

Exiting Mercury Administration

To exit Mercury Administration:

Click the red X in the upper-right corner of the main window in Mercury Administration, or on the File menu, click Exit.



Back to FTD Mercury Documentation

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