FTD Florist Link Administration: Maintain Holiday Capacity Page

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[[Image:FloristLinkAdmin_HolidayCapacity.png|thumb|Maintain Holiday Capacity Page]]
[[Image:FloristLinkAdmin_HolidayCapacity.png|thumb|Maintain Holiday Capacity Page]]
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The Holiday Capacity page enables you to view the last two year's statistics for wire orders sent to your shop during the three major floral holidays (Christmas, Valentine's Day, and Mother's Day), as well as indicate the number of orders you can fulfill this year.
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The Holiday Capacity page enables you to indicate the total number of FTD wire-in orders (FTD.com orders and florist-to-florist orders) that you can fulfill during the major floral holiday periods. To help you make intelligent decisions about your capacity, historical wire orders for the same period during each of the last two years is provided as a reference.
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When you access the page by clicking the Holiday Capacity button in FTD Florist Link Administration, you are able to see the details for the store relating to the holiday capacity (to ensure you are looking at the correct shop code). You are also able to select the floral holiday from the Holiday list. Below the list, your historical wire orders are displayed by year - each day and date provided in a calendar-like view. If it helps you visualize the days before and after the holiday, you can click the Align Holiday check box to align the calendars. The number below each date is the combined number of FTD.com and florist-to-florist orders you fulfilled on that date for that year.
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Wire orders mean FTD.com orders and florist-to-florist orders.
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When you access the page by clicking the Holiday Capacity button in FTD Florist Link Administration, you are able to see the details for your currently selected store. You are also able to select a holiday to view statistics for from the Holiday list. By default, the calendar displays a two week, Sunday to Saturday calendar with the days and dates where the selected holiday fell the last two years, and where it will fall in the current year. If you click the Align Holiday check box, the display collapses so you see the days before and after the holiday, relative to the holiday. Depending on how you are planning your holiday period, one view may be more beneficial than the other.
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The Current Year Wire Orders section shows the number of orders received for the dates in the current year. The Capacity row shows the number of orders (FTD.com and florist-to-florist) that you anticipate you can fill for each date in the holiday period. If you are coming in to Holiday Capacity prior to a major floral holiday for the first time, there may already be numbers in the Capacity row; these are estimates provided by FTD based on historical data. If you want to change the capacity, simply change the number for one or more dates and click Update. Changes are immediate. If you are in a holiday period and want to see updated orders received for the period, click Refresh.
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For historical holidays, you can see the number of wire orders you received for each day in the holiday period. You should use these numbers to help gauge the number of wire orders you can fulfill during this holiday period (your capacity). In the Capacity row for this current year, you can enter in the number of wire orders for each day that you can fulfill. If the number of wire orders sent to you exceeds your capacity number for a delivery day in the holiday period, FTD.com will stop accepting orders for you for that day. If you raise your capacity for a delivery day, you have the potential to receive additional FTD.com orders again. If you want all orders to stop, you must suspend your system ([[Suspend Message|FTD Mercury/Mercury Connect]] or [[Suspend Message (SUS Message)|Mercury Direct]]) to stop florist-to-florist orders.
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If the number of wire orders sent to you exceeds your capacity number for a delivery day in the holiday period, FTD.com will stop accepting orders for you for that day. If you raise your capacity for a delivery day, you have the potential to receive additional FTD.com orders again. If you want all orders to stop, you must suspend your system ([[Suspend Message|FTD Mercury/Mercury Connect]] or [[Suspend Message (SUS Message)|Mercury Direct]]) to stop florist-to-florist orders.
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Once you have entered in your capacity for that holiday period, be sure to click Update. Changes are immediate.
 
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Revision as of 10:43, 29 August 2012

Maintain Holiday Capacity Page
Maintain Holiday Capacity Page

The Holiday Capacity page enables you to indicate the total number of FTD wire-in orders (FTD.com orders and florist-to-florist orders) that you can fulfill during the major floral holiday periods. To help you make intelligent decisions about your capacity, historical wire orders for the same period during each of the last two years is provided as a reference.

When you access the page by clicking the Holiday Capacity button in FTD Florist Link Administration, you are able to see the details for the store relating to the holiday capacity (to ensure you are looking at the correct shop code). You are also able to select the floral holiday from the Holiday list. Below the list, your historical wire orders are displayed by year - each day and date provided in a calendar-like view. If it helps you visualize the days before and after the holiday, you can click the Align Holiday check box to align the calendars. The number below each date is the combined number of FTD.com and florist-to-florist orders you fulfilled on that date for that year.

The Current Year Wire Orders section shows the number of orders received for the dates in the current year. The Capacity row shows the number of orders (FTD.com and florist-to-florist) that you anticipate you can fill for each date in the holiday period. If you are coming in to Holiday Capacity prior to a major floral holiday for the first time, there may already be numbers in the Capacity row; these are estimates provided by FTD based on historical data. If you want to change the capacity, simply change the number for one or more dates and click Update. Changes are immediate. If you are in a holiday period and want to see updated orders received for the period, click Refresh.

If the number of wire orders sent to you exceeds your capacity number for a delivery day in the holiday period, FTD.com will stop accepting orders for you for that day. If you raise your capacity for a delivery day, you have the potential to receive additional FTD.com orders again. If you want all orders to stop, you must suspend your system (FTD Mercury/Mercury Connect or Mercury Direct) to stop florist-to-florist orders.

<tr> <td> Image:NoteIcon.png </td> <td> Contact FTD Florists Online (FOL) Support to suspend your FOL website so that no more orders are placed for any individual delivery date. </td> </tr> </table>

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