Alert OUTAGE

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* For ''all users'' we recommend that you attempt to phone out your orders until this issue is resolved.
* For ''all users'' we recommend that you attempt to phone out your orders until this issue is resolved.
* Please do not attempt to send general messages to get back online. This will slow the process when normal operation resumes.
* Please do not attempt to send general messages to get back online. This will slow the process when normal operation resumes.
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If you do not wish to phone out your orders please use the process below for your respective technology platform.
 
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*'''FTD Mercury Users'''
 
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** Your system will continue to attempt order transmission every 5 minutes, if this fails you will receive a Communications Alert
 
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** When order transmission resumes your orders will automatically transmit
 
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*'''Mercury Direct Users''':
 
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** You can attempt to "transmit now", this will succeed when transmission is again possible.
 
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Revision as of 11:02, 9 July 2009

ALERT: FTD Order and Message Transmission
Last Updated: 7/9/09 11:03AM CST
Some users are currently experiencing problems when attempting to send orders and messages through the Mercury Network.
  • For all users we recommend that you attempt to phone out your orders until this issue is resolved.
  • Please do not attempt to send general messages to get back online. This will slow the process when normal operation resumes.
Retrieved from "http://floristwiki.ftdi.com/index.php/Alert_OUTAGE"
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