Alert

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border-spacing: 0px;">Last Updated: 11/18/08</td>
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border-spacing: 0px;">Last Updated: THIS UPDATE IS NOT CURRENTLY ACTIVE</td>
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background:#FFFFFF;">We are currently experiencing problems with credit card processing.<br><br>For FTD Mercury users, no action is required, your credit cards will automatically reprocess when authorization begin to go thorugh. <br><br>For Advantage users, please attempt to reprocess your credit cards, they will go through once authorizations begin to go through.<br><br>
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background:#FFFFFF;">Users are currently experiencing errors when attempting to process credit cards.
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<b>If you wish to manually authorize your credit cards, please use the below information to obtain voice authorizations.</b>
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*'''FTD Mercury Users''': no action is required, your credit cards will automatically reprocess when authorization begin to go through.
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*'''Advantage Users''': please attempt to reprocess your credit cards, they will go through once authorizations begin to go through.
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<b>If you wish to MANUALLY AUTHORIZE your credit cards, please use the below information to obtain voice authorizations.</b>
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<tr><td>CREDIT CARD</td><td>TELEPHONE #</td><td>BANK #</td><td>MERCHANT ID#</td></tr>
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border-spacing: 0px;"><td>CREDIT CARD</td><td>TELEPHONE #</td><td>BANK #</td><td>MARCHANT ID#</td></tr>
 
<tr><td>Visa/Mastercard</td><td>1-800-944-1111</td><td>097700</td><td>3830
<tr><td>Visa/Mastercard</td><td>1-800-944-1111</td><td>097700</td><td>3830
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<i>Your FTD # Terminal ID</i></td></tr>
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<i>+ Your FTD # Terminal ID</i></td></tr>
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<tr><td>American Express</td><td>1-800-528-2121</td><td></td><td>799-410-0014</td></tr>
<tr><td>American Express</td><td>1-800-528-2121</td><td></td><td>799-410-0014</td></tr>
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<tr><td>Discover</td><td>1-800-347-1111</td><td></td><td>6011-0138-1021-318</td></tr>
<tr><td>Discover</td><td>1-800-347-1111</td><td></td><td>6011-0138-1021-318</td></tr>
<tr><td>Diners Club</td><td>1-800-525-9040</td><td></td><td>05211-26383</td></tr>
<tr><td>Diners Club</td><td>1-800-525-9040</td><td></td><td>05211-26383</td></tr>
<tr><td>Carte Blanche</td><td>1-800-525-9040</td><td></td><td>05211-26383</td></tr>
<tr><td>Carte Blanche</td><td>1-800-525-9040</td><td></td><td>05211-26383</td></tr>
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<br>Your terminal number is usually 01. To check what terminal number you have look at a previous transaction receipt and the last 2 digits of the Term ID listed at the top of the receipt will be the numbers you will use after your FTD code # when calling for voice authorizations on Visa and Mastercard only. If unsure of your terminal ID please check your monthly Confirmation of Credit Cards report and the first 2 digits on any transaction line item will be the numbers you use.
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Current revision

ALERT: Credit Card Authorizations
Last Updated: THIS UPDATE IS NOT CURRENTLY ACTIVE
Users are currently experiencing errors when attempting to process credit cards.
  • FTD Mercury Users: no action is required, your credit cards will automatically reprocess when authorization begin to go through.
  • Advantage Users: please attempt to reprocess your credit cards, they will go through once authorizations begin to go through.

If you wish to MANUALLY AUTHORIZE your credit cards, please use the below information to obtain voice authorizations.

CREDIT CARDTELEPHONE #BANK #MERCHANT ID#
Visa/Mastercard1-800-944-11110977003830 + Your FTD # Terminal ID
American Express1-800-528-2121799-410-0014
Discover1-800-347-11116011-0138-1021-318
Diners Club1-800-525-904005211-26383
Carte Blanche1-800-525-904005211-26383


Your terminal number is usually 01. To check what terminal number you have look at a previous transaction receipt and the last 2 digits of the Term ID listed at the top of the receipt will be the numbers you will use after your FTD code # when calling for voice authorizations on Visa and Mastercard only. If unsure of your terminal ID please check your monthly Confirmation of Credit Cards report and the first 2 digits on any transaction line item will be the numbers you use.

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