Advanced Classroom Training

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(Upcoming Class Schedule for Advanced Training)
Current revision (10:07, 28 June 2018) (edit) (undo)
 
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[[Image:GroupPicture.JPG|thumb|right|600px]]
[[Image:GroupPicture.JPG|thumb|right|600px]]
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All FTD Technology Training is by appointment only and you must be confirmed for all training programs. To register please email techeducation@ftdi.com or '''''[[Training Request|click here to request registration or to learn more.]]'''''
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All FTD Technology Training is by appointment only and you must be confirmed for all training programs. To register please email techeducation@ftdi.com or
 +
[http://www.ftdi.com/ftduniversity/mercurytraining/ click here to request registration or to learn more]
 +
 
<br><br>
<br><br>
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'''<font size="2">Please Note: Training topics, schedules, and content are subject to change without notice. You need to be confirmed for any training program at least 72 hours prior to the start of any web-based training and at least a week prior to any classroom-based training in Downers Grove. If you have not been confirmed for a class or web-based training, [[Training_Request|please click here to contact the Mercury Training Team to receive confirmation]]. All training is performed with the latest version of FTD Mercury, and it is strongly recommended you upgrade to the current version at no charge. Training for older versions of FTD Mercury is not available.</font>'''
+
'''<font size="2">Please Note: Training topics, schedules, and content are subject to change without notice. You need to be confirmed for any training program at least 72 hours prior to the start of any web-based training and at least a week prior to any classroom-based training in Downers Grove. If you have not been confirmed for a class or web-based training, [http://www.ftdi.com/ftduniversity/mercurytraining/ please click here to contact the Mercury Training Team to receive confirmation]. All training is performed with the latest version of FTD Mercury, and it is strongly recommended you upgrade to the current version at no charge. Training for older versions of FTD Mercury is not available.</font>'''
=What will this cost me?=
=What will this cost me?=
===What FTD will cover for you===
===What FTD will cover for you===
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*Your hotel is covered by FTD for Monday, Tuesday, & Wednesday night. Check out is on Thursday before departing to FTD for the last day of class. Any incenditals are the responsibility of the attendee(s). Please note: attendee(s) wishing to arrive earlier or stay longer for personal pleasure are welcome to take advantage of the FTD Florist Training corporate rates with the hotel. Please notify the Mercury Training Staff at least 2 weeks prior to your arrival into Chicago if you plan on extending your stay in Chicago.
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*One night hotel stay is covered by FTD for Monday. The additional two nights of Tuesday and Wednesday are the attendee(s) responsibility. Check out is on Thursday before departing to FTD for the last day of class. Any incidentals are the responsibility of the attendee(s). Please note: attendee(s) wishing to arrive earlier or stay longer for personal pleasure are welcome to take advantage of the FTD Florist Training corporate rates with the hotel. Please notify the Mercury Training Staff at least 2 weeks prior to your arrival into Chicago if you plan on extending your stay in Chicago.
*Transportation is provided to and from FTD every day via the hotel shuttle.
*Transportation is provided to and from FTD every day via the hotel shuttle.
-
*The hotel shuttle does not provide transportation to and from any of the Chicago airports. Arrangements must be made by the attendee(s) for getting to hotel the day of your arrival into Chicago, reach destinations farther then 10 miles from the hotel, and Thursday after class to get back to airport.
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*The hotel shuttle does not provide transportation to and from any of the Chicago airports. Arrangements must be made by the attendee(s) for getting to hotel the day of your arrival into Chicago, reach destinations farther then 5 miles from the hotel, and Thursday after class to get back to airport.
-
*Transportation can also be provided by the hotel to reach the many shopping malls & restaurants in the area as the hotel is centrally located in the middle of all the activities. And if you are feeling adventurous the hotel can also provide transportation to the train station for those wishing to take in the sights of Chicago. Many attendees visit Chicago Wednesday night as downtown Chicago has a firework show Memorial Day to Labor Day. [http://lombard.place.hyatt.com/hyatt/hotels/place/activities.jsp You may visit the hotels website for a listing of some of the shopping and restaurants available in the immediate area by clicking here.] Please note that any communication with the hotel should be directed to the training department to handle to avoid confusion.
+
*Transportation can also be provided by the hotel to reach the many shopping malls & restaurants in the area as the hotel is centrally located in the middle of all the activities. And if you are feeling adventurous the hotel can also provide transportation to the train station for those wishing to take in the sights of Chicago. Many attendees visit Chicago Wednesday night as downtown Chicago has a firework show Memorial Day to Labor Day. [http://doubletree3.hilton.com/en/hotels/illinois/doubletree-suites-by-hilton-hotel-and-conference-center-chicago-downers-grove-ORDWBDT/index.html You may visit the hotels website for a listing of some of the shopping and restaurants available in the immediate area by clicking here.] Please note that any communication with the hotel should be directed to the training department to handle to avoid confusion.
*While staying at the hotel be sure to take advantage of the amenities they have.
*While staying at the hotel be sure to take advantage of the amenities they have.
**Complimentary Internet
**Complimentary Internet
**Complimentary Continental Breakfast
**Complimentary Continental Breakfast
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**42 inch Plasma TV
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**On-Demand Movies (cost of movies are the responsibility of the guests of the hotel)
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**On-Demand Movies (cost of movies are the responisbility of the guests of the hotel)
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**Indoor Swimming Pool
**Indoor Swimming Pool
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**Wireless Internet available in the lobby
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**On-Site Convenience Store
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**24hr Mini-Market
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**Fitness Center
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**Stay Fit Gym
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*Breakfast is provided by the hotel and lunch is provided by FTD every day.
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*Food is the most important part of life so breakfast is provided by the hotel and lunch is provided by FTD every day.
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===Out of Pocket Expense===
===Out of Pocket Expense===
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*Transportation to Chicago is 100% the responsibilty of the attendee(s) whether you decide to fly or drive.
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*Transportation to Chicago is 100% the responsibility of the attendee(s) whether you decide to fly or drive.
*Transportation to and from airport is also 100% the responsibility of the attendee(s). However, discounted rates for taxis & limo services are available to you. Please note we have no control over the cost associated with taxis and limos. We do, however, highly recommend all transportation are prearranged prior to your arrival to get the cheapest rates possible.
*Transportation to and from airport is also 100% the responsibility of the attendee(s). However, discounted rates for taxis & limo services are available to you. Please note we have no control over the cost associated with taxis and limos. We do, however, highly recommend all transportation are prearranged prior to your arrival to get the cheapest rates possible.
*Any adventures you wish to endure before or after class are also 100% the responsibility of the attendee(s).
*Any adventures you wish to endure before or after class are also 100% the responsibility of the attendee(s).
-
*If you desire to arrive or stay longer for personal pleasure, you are welcome to take advantage of the FTD Florist Training corporate rates with the hotel. Please notify the Mercury Training Staff at least 2 weeks prior to your arrival into Chicago otherwise you may be subjected to pay the Hyatts published rates.
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=What will be covered in class?=
=What will be covered in class?=
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<tr>
<tr>
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<th style="width:33%" bgcolor="black"><font color="d1bc61" size="4"><center><b>Customer Maintenance</b></center></font></th>
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<th style="width:33%" bgcolor="black"><font color="d1bc61" size="4"><center><b>Advanced Order Entry</b></center></font></th>
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<th style="width:33%" bgcolor="black"><font color="d1bc61" size="4"><center><b>Statements</b></center></font></th>
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<th style="width:33%" bgcolor="black"><font color="d1bc61" size="4"><center><b>Advanced Point of Sale</b></center></font></th>
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<th style="width:33%" bgcolor="black"><font color="d1bc61" size="4"><center><b>House Accounts</b></center></font></th>
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<th style="width:33%" bgcolor="black"><font color="d1bc61" size="4"><center><b>Mercury Admin Customizations</b></center></font></th>
</tr>
</tr>
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<th style="width:33%" bgcolor="black"><font color="d1bc61" size="4"><center><b>Backups</b></center></font></th>
<th style="width:33%" bgcolor="black"><font color="d1bc61" size="4"><center><b>Backups</b></center></font></th>
<th style="width:33%" bgcolor="black"><font color="d1bc61" size="4"><center><b>Virus & Spyware</b></center></font></th>
<th style="width:33%" bgcolor="black"><font color="d1bc61" size="4"><center><b>Virus & Spyware</b></center></font></th>
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<th style="width:33%" bgcolor="black"><font color="d1bc61" size="4"><center><b>Suggest Improvements for FTD Mercury </b></center></font></th>
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<th style="width:33%" bgcolor="black"><font color="d1bc61" size="4"><center><b>Customer Maintenance</b></center></font></th>
</tr>
</tr>
<tr>
<tr>
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<th style="width:33%" bgcolor="black"><font color="d1bc61" size="4"><center><b>Advanced Order Entry</b></center></font></th>
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<th style="width:33%" bgcolor="black"><font color="d1bc61" size="4"><center><b>Statements</b></center></font></th>
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<th style="width:33%" bgcolor="black"><font color="d1bc61" size="4"><center><b>Advanced Point of Sale</b></center></font></th>
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<th style="width:33%" bgcolor="black"><font color="d1bc61" size="4"><center><b>Reports</b></center></font></th>
<th style="width:33%" bgcolor="black"><font color="d1bc61" size="4"><center><b>Wire Reconciliation</b></center></font></th>
<th style="width:33%" bgcolor="black"><font color="d1bc61" size="4"><center><b>Wire Reconciliation</b></center></font></th>
</tr>
</tr>
<tr>
<tr>
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<th style="width:33%" bgcolor="black"><font color="d1bc61" size="4"><center><b>Event Planner</b></center></font></th>
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<th style="width:33%" bgcolor="black"><font color="d1bc61" size="4"><center><b>Delivery Module</b></center></font></th>
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<th style="width:33%" bgcolor="black"><font color="d1bc61" size="4"><center><b>Generate E-Mail Marketing Campaigns</b></center></font></th>
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<th style="width:33%" bgcolor="black"><font color="d1bc61" size="4"><center><b>FTD Mercury Mobile Plus</b></center></font></th>
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<th style="width:33%" bgcolor="black"><font color="d1bc61" size="4"><center><b>Schedule E-Mail Marketing Campaigns</b></center></font></th>
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<th style="width:33%" bgcolor="black"><font color="d1bc61" size="4"><center><b>Marketing Module</b></center></font></th>
</tr>
</tr>
<tr>
<tr>
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<th style="width:33%" bgcolor="black"><font color="d1bc61" size="4"><center><b>Delivery Module</b></center></font></th>
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<th style="width:33%" bgcolor="black"><font color="d1bc61" size="4"><center><b>Event Planner</b></center></font></th>
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<th style="width:33%" bgcolor="black"><font color="d1bc61" size="4"><center><b>FTD Mercury Mobile Plus</b></center></font></th>
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<th style="width:33%" bgcolor="black"><font color="d1bc61" size="4"><center><b>Retail To Go</b></center></font></th>
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<th style="width:33%" bgcolor="black"><font color="d1bc61" size="4"><center><b>Mercury Admin Customizations</b></center></font></th>
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<th style="width:33%" bgcolor="black"><font color="d1bc61" size="4"><center><b>Florist Admin Directory</b></center></font></th>
</tr>
</tr>
</table>
</table>
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==Upcoming Class Schedule for Advanced Training==
==Upcoming Class Schedule for Advanced Training==
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'''''[[Training Request|Click here to sign-up or request additional information]]'''''
 
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<table border=4 bordercolor=black cellpadding=5 width="950">
 
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<tr>
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<font color=red size="6"> [[SPACE IS LIMITED REGISTER TODAY]]</font>
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<th colspan="2" bgcolor="black"><font color="d1bc61" size="4"><center><b>January 2014</b></center></font></th>
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<th colspan="2" bgcolor="black"><font color="d1bc61" size="4"><center><b>February 2014</b></center></font></th>
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<th colspan="2" bgcolor="black"><font color="d1bc61" size="4"><center><b>March 2014</b></center></font></th>
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</tr>
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<tr>
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<td width="16%"><center>Tuesday, January 7th <br>to<br> Thursday, January 9th</center></td>
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<td width="16%"><center>Tuesday, January 21st<br>to<br>Thursday, January 23rd</center></td>
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<td width="16%"><center>Tuesday, February 18th<br>to<br>Thursday, February 20th</center></td>
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<td width="16%"><center></center></td>
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<td width="16%"><center>Tuesday, March 4th <br>to<br> Thursday, March 6th</center></td>
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<td width="16%"><center>Tuesday, March 18th <br>to<br> Thursday, March 20th</center></td>
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</tr>
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</table>
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<br>
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<table border=4 bordercolor=black cellpadding=5 width="950">
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<tr>
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<th colspan="2" bgcolor="black"><font color="d1bc61" size="4"><center><b>April 2014</b></center></font></th>
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<th colspan="2" bgcolor="black"><font color="d1bc61" size="4"><center><b>May 2014</b></center></font></th>
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<th colspan="2" bgcolor="black"><font color="d1bc61" size="4"><center><b>June 2014</b></center></font></th>
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</tr>
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<tr>
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<td width="16%"><center>Tuesday, April 1st <br>to<br> Thursday, April 3rd</center></td>
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<td width="16%"><center>Tuesday, April 15th <br>to<br> Thursday, April 17th</center></td>
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<td width="16%"><center>Tuesday, May 20th <br>to<br> Thursday, May 22nd</center></td>
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<td width="16%"><center></center></td>
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<td width="16%"><center>Tuesday, June 10th <br>to<br> Thursday, June 12th</center></td>
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<td width="16%"><center>Tuesday, June 24th <br>to<br> Thursday, June 26th</center></td>
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</tr>
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</table>
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-
<br>
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<table border=4 bordercolor=black cellpadding=5 width="950">
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 +
 +
'''''[http://www.ftdi.com/ftduniversity/mercurytraining/ Click here to sign-up or request additional information]'''''
 +
 +
<table border=4 bordercolor=black cellpadding=5 width="990">
<tr>
<tr>
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<th colspan="2" bgcolor="black"><font color="d1bc61" size="4"><center><b>July 2014</b></center></font></th>
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<th colspan="1" bgcolor="black"><font color="d1bc61" size="4"><center><b>On Site Classes</b></center></font></th>
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<th colspan="2" bgcolor="black"><font color="d1bc61" size="4"><center><b>August 2014</b></center></font></th>
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<th colspan="2" bgcolor="black"><font color="d1bc61" size="4"><center><b>September 2014</b></center></font></th>
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</tr>
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<tr>
<tr>
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<td width="16%"><center>Tuesday, July 8th <br>to<br> Thursday, July 10th</center></td>
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<td width="16%"><font size ="4"><center>Tuesday, July 10th to Thursday, July 12th</center></font></td>
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<td width="16%"><center>Tuesday, July 22nd <br>to<br> Thursday, July 24th</center></td>
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<td width="16%"><center>Tuesday, May 20th <br>to<br> Thursday, May 22nd</center></td>
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<td width="16%"><center></center></td>
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<td width="16%"><center>Tuesday, June 10th <br>to<br> Thursday, June 12th</center></td>
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<td width="16%"><center>Tuesday, June 24th <br>to<br> Thursday, June 26th</center></td>
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</tr>
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<!--
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<tr><td bgcolor="black"><font color="d1bc61" size="4"><center><b>July 2014</B></center></font></td>
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<tr><td><center>Tuesday, July 8th - Thursday, July 10th</center></td>
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<tr><td><center>Tuesday, July 22nd - Thursday, July 24th</center></td>
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<tr><td bgcolor="black"><font color="d1bc61" size="4"><center><b>August 2014</B></center></font></td>
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<tr><td><center>Tuesday, August 5th - Thursday, August 7th</center></td>
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<tr><td><center>Tuesday, August 19th - Thursday, August 21st</center></td>
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<tr><td bgcolor="black"><font color="d1bc61" size="4"><center><b>September 2014</B></center></font></td>
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<tr><td><center>Tuesday, September 9th - Thursday, September 11th</center></td>
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<tr><td><center>Tuesday, September 23rd - Thursday, September 25th</center></td>
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<tr><td bgcolor="black"><font color="d1bc61" size="4"><center><b>October 2014</B></center></font></td>
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<tr><td><center>Tuesday, October 7th - Thursday, October 9th</center></td>
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<tr><td><center>Tuesday, October 21st - Thursday, October 23rd</center></td>
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<tr><td bgcolor="black"><font color="d1bc61" size="4"><center><b>November 2014</B></center></font></td>
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<tr><td><center>Tuesday, November 11th - Thursday, November 13th</center></td>
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<tr><td bgcolor="black"><font color="d1bc61" size="4"><center><b>December 2014</B></center></font></td>
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<tr><td><center>Tuesday, December 2nd - Thursday, December 4th</center></td>
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-
--></table>
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<!--''''"[[Training Request|Click here to sign-up or request additional information]]'''''-->
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-
 
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<TABLE BORDER=3 CELLSPACING=3 CELLPADDING=3>
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<TR>
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<TD COLSPAN="7" ALIGN=center><B>December 2001</B></TD>
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</TR>
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<TR>
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<TD COLSPAN="7" ALIGN=center><I>Another year comes to an end</I></TD>
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</TR>
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<TR>
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<TD ALIGN=center>Sun</TD>
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<TD ALIGN=center>Mon</TD>
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<TD ALIGN=center>Tue</TD>
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<TD ALIGN=center>Wed</TD>
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<TD ALIGN=center>Thu</TD>
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-
<TD ALIGN=center>Fri</TD>
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<TD ALIGN=center>Sat</TD>
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-
</TR>
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<TR>
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<TD ALIGN=center><font color="white">.</font></TD>
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<<TD ALIGN=center><font color="white">.</font></TD>
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<TD ALIGN=center><font color="white">.</font></TD>
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-
<TD ALIGN=center><font color="white">.</font></TD>
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-
<TD ALIGN=center><font color="white">.</font></TD>
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-
<TD ALIGN=center><font color="white">.</font></TD>
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<TD ALIGN=center>1</TD>
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</TR>
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<TR>
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-
<TD ALIGN=left>2</TD>
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<TD ALIGN=left>3</TD>
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<TD ALIGN=left>4</TD>
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<TD ALIGN=left>5</TD>
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<TD ALIGN=left>6</TD>
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<TD ALIGN=left>7</TD>
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<TD ALIGN=left>8</TD>
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</tr>
</tr>
<tr>
<tr>
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<TD ALIGN=center><font color="white">.</font></TD>
 
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<TD ALIGN=center><font color="white">.</font></TD>
 
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<TD ALIGN=center>Floist Training</TD>
 
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<TD ALIGN=center>Floist Training</TD>
 
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<TD ALIGN=center>Floist Training</TD>
 
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<TD ALIGN=center><font color="white">.</font></TD>
 
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<TD ALIGN=center><font color="white">.</font></TD>
 
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</TR>
 
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<TR>
 
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<TD ALIGN=center>9</TD>
 
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<TD ALIGN=center>10</TD>
 
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<TD ALIGN=left>11</TD>
 
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<TD ALIGN=left>12</TD>
 
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<TD ALIGN=left>13</TD>
 
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<TD ALIGN=left>14</TD>
 
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<TD ALIGN=left>15</TD>
 
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</TR>
 
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<TR>
 
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<TD ALIGN=center>16</TD>
 
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<TD ALIGN=center>17</TD>
 
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<TD ALIGN=center>18</TD>
 
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<TD ALIGN=center>19</TD>
 
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<TD ALIGN=center>20</TD>
 
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<TD ALIGN=center>21</TD>
 
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<TD ALIGN=center>22</TD>
 
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</TR>
 
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<TR>
 
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<TD ALIGN=center>23</TD>
 
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<TD ALIGN=center>24</TD>
 
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<TD ALIGN=center>25</TD>
 
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<TD ALIGN=center>26</TD>
 
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<TD ALIGN=center>27</TD>
 
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<TD ALIGN=center>28</TD>
 
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<TD ALIGN=center>29</TD>
 
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</TR>
 
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<TR>
 
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<TD ALIGN=center>30</TD>
 
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<TD ALIGN=center>31</TD>
 
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<TD ALIGN=center></TD>
 
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<TD ALIGN=center></TD>
 
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<TD ALIGN=center></TD>
 
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<TD ALIGN=center></TD>
 
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<TD ALIGN=center></TD>
 
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</TR>
 
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</TABLE>
 

Current revision

All FTD Technology Training is by appointment only and you must be confirmed for all training programs. To register please email techeducation@ftdi.com or click here to request registration or to learn more



Please Note: Training topics, schedules, and content are subject to change without notice. You need to be confirmed for any training program at least 72 hours prior to the start of any web-based training and at least a week prior to any classroom-based training in Downers Grove. If you have not been confirmed for a class or web-based training, please click here to contact the Mercury Training Team to receive confirmation. All training is performed with the latest version of FTD Mercury, and it is strongly recommended you upgrade to the current version at no charge. Training for older versions of FTD Mercury is not available.


What will this cost me?

What FTD will cover for you

  • One night hotel stay is covered by FTD for Monday. The additional two nights of Tuesday and Wednesday are the attendee(s) responsibility. Check out is on Thursday before departing to FTD for the last day of class. Any incidentals are the responsibility of the attendee(s). Please note: attendee(s) wishing to arrive earlier or stay longer for personal pleasure are welcome to take advantage of the FTD Florist Training corporate rates with the hotel. Please notify the Mercury Training Staff at least 2 weeks prior to your arrival into Chicago if you plan on extending your stay in Chicago.
  • Transportation is provided to and from FTD every day via the hotel shuttle.
  • The hotel shuttle does not provide transportation to and from any of the Chicago airports. Arrangements must be made by the attendee(s) for getting to hotel the day of your arrival into Chicago, reach destinations farther then 5 miles from the hotel, and Thursday after class to get back to airport.
  • Transportation can also be provided by the hotel to reach the many shopping malls & restaurants in the area as the hotel is centrally located in the middle of all the activities. And if you are feeling adventurous the hotel can also provide transportation to the train station for those wishing to take in the sights of Chicago. Many attendees visit Chicago Wednesday night as downtown Chicago has a firework show Memorial Day to Labor Day. You may visit the hotels website for a listing of some of the shopping and restaurants available in the immediate area by clicking here. Please note that any communication with the hotel should be directed to the training department to handle to avoid confusion.
  • While staying at the hotel be sure to take advantage of the amenities they have.
    • Complimentary Internet
    • Complimentary Continental Breakfast
    • On-Demand Movies (cost of movies are the responsibility of the guests of the hotel)
    • Indoor Swimming Pool
    • On-Site Convenience Store
    • Fitness Center
  • Breakfast is provided by the hotel and lunch is provided by FTD every day.

Out of Pocket Expense

  • Transportation to Chicago is 100% the responsibility of the attendee(s) whether you decide to fly or drive.
  • Transportation to and from airport is also 100% the responsibility of the attendee(s). However, discounted rates for taxis & limo services are available to you. Please note we have no control over the cost associated with taxis and limos. We do, however, highly recommend all transportation are prearranged prior to your arrival to get the cheapest rates possible.
  • Any adventures you wish to endure before or after class are also 100% the responsibility of the attendee(s).


What will be covered in class?

Advanced Order Entry
Advanced Point of Sale
Mercury Admin Customizations
Backups
Virus & Spyware
Customer Maintenance
Statements
Reports
Wire Reconciliation
Delivery Module
FTD Mercury Mobile Plus
Marketing Module
Event Planner
Retail To Go
Florist Admin Directory


Travel Information you may need while in Chicago

Things you will be responsible for:

  • Please arrive into Chicago on Monday. Check-in at the hotel is 3:00pm.
  • Please schedule transportation to hotel from airport.
  • Please plan to check-out of hotel and bring your luggage with you to FTD Thursday morning.
  • Shuttle service may be arranged at the hotel for any activities after class.
  • Please schedule yourself a taxi or limo to take you from FTD back to airport.

Things FTD will pre-arrange for you:

  • Class Starts at 9:00am every morning
  • Hotel shuttle service will be pre-arranged to bring you to FTD every morning at 8:50am.
  • Hotel shuttle service will be pre-arranged to take you back to hotel every evening.

Upcoming Class Schedule for Advanced Training

SPACE IS LIMITED REGISTER TODAY


Click here to sign-up or request additional information

On Site Classes
Tuesday, July 10th to Thursday, July 12th
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