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2011 Direct Mail Marketing TemplatesAbbreviated Customer Master List with Balance ReportAbbreviated Customer Master List with Days Late Report
Abbreviation Code Lookup WindowAbbreviation Codes in Mercury Direct Plus
About Admin messagesAbout Dashboard WindowAbout Mercury Delivery Processing Application Window
About UsAbout Us Bullet PointsAbout Us Header
About Us SummaryAbout WindowAbout enclosure cards
About florist searchAbout messagesAbout product search
Accepting Gift Card PaymentsAccepting Proposals in Event Planner (FTD Mercury X3 Fall Video)Accepting a Gift Card Payment in Order Entry
Accepting a Gift Card Payment in Point of SaleAccessing Order Information Including Credit Card Info (FOL Training Video)Accessing a Route on the GPS Device
Accessing the HouseAccount ScreenAccounts ReceivableAcknowledging Messages
Acknowledging a messageAcknowledging and printing a messageAcknowledgment Window
Activating Email Capture (FOL Training Video)Activating IVR (Support Assisted)Activating Terminated Employees
Add-Remove Items from a CategoryAdd OrderAdd Recipient Window
Add Recipient Window AreasAdd ZoneAdding Abbrevation Codes (Mercury Connect Video)
Adding Abbrevation Codes (X1 Video)Adding Abbreviation Codes (FTD Mercury X2 Fall Training Video)Adding Abbreviation Codes (FTD Mercury X2 Training Video)
Adding Abbreviation Codes (FTD Mercury X3 Training Video)Adding Abbreviation Codes (Mercury Connect Training Video)Adding Additional Orders to the Route
Adding Custom Products to Your FOL Web SiteAdding Customer ContactsAdding Customers (FTD Mercury X2 Fall Training Video)
Adding Customers (FTD Mercury X2 Training Video)Adding Customers (FTD Mercury X3 Training Video)Adding Customers (Mercury Connect Training Video)
Adding Customers (Mercury Connect Video)Adding Customers (X1 Video)Adding Employees
Adding Employees (FTD Mercury X2 Fall Training Video)Adding Employees (FTD Mercury X2 Training Video)Adding Employees (FTD Mercury X3 Training Video)
Adding Employees (Mercury Connect Training Video)Adding Employees (Mercury Connect Video)Adding Employees (X1 Video)
Adding Event Locations (FTD Mercury X3 Fall Video)Adding Funerals to the Funeral LogAdding New Customers
Adding New ProductsAdding New Stores to Multi-Store EnvironmentsAdding Photos of Your Store (FOL Training Video)
Adding Pictures to ProductsAdding Product Categories in Mercury Administration (FTD Mercury X2 Fall Training Video)Adding Product Categories in Mercury Administration (FTD Mercury X2 Training Video)
Adding Product Categories in Mercury Administration (FTD Mercury X3 Training Video)Adding Product Categories in Mercury Administration (Mercury Connect Training Video)Adding Product Categories in Mercury Administration (Mercury Connect Video)
Adding Product Categories in Mercury Administration (X1 Video)Adding Product Category Messages (FOL Training Video)Adding Product Recipes
Adding Products (FTD Mercury X2 Fall Training Video)Adding Products (FTD Mercury X2 Training Video)Adding Products (FTD Mercury X3 Training Video)
Adding Products (Mercury Connect Training Video)Adding Products (Mercury Connect Video)Adding Products (X1 Video)
Adding Products to Events (FTD Mercury X3 Fall Video)Adding Products to or Removing Products from Categories (FOL Training Video)Adding Products to or Removing Products from Your Site (FOL Training Video)
Adding Value to Gift CardsAdding Value to a Gift CardAdding an employee
Additional FTD Mercury X3 Fall EnhancementsAddress Check WindowAddress Verification
Address Verification (FTD Mercury X2 Fall Training Video)Address Verification (FTD Mercury X2 Training Video)Address Verification (FTD Mercury X3 Training Video)
Address Verification (Mercury Connect Training Video)Address Verification (Mercury Connect Video)Address Verification (X1 Video)
Address Verification Response CodesAdjustment Message (ADJ Message)
Adjustment Report MessageAdministration
Advanced Class TrainingAdvanced Classroom TrainingAdvanced Mercury Marketing Training
Aged Analysis Detail Report ColumnsAged Analysis ReportAged Analysis Report (FTD Mercury X2 Fall Training Video)
Aged Analysis Report (FTD Mercury X2 Training Video)Aged Analysis Report (FTD Mercury X3 Training Video)Aged Analysis Report (Mercury Connect Training Video)
Aged Analysis Report SettingsAged Analysis Report WindowAged Analysis Reports
Aged Analysis reportsAlertAlert ANTIVIRUS UPDATE
Alert ANTIVIRUS UPDATE 2Alert CCAPIAlert Debit
Alert HOLD TIMESAlert MNAPIAlert MNAPI-CCAPI
Alert OUTAGEAlert ResolvedAlert connectivity
Allocating Previous PaymentsAltering the Suspension Message (FOL Training Video)Analyzing Campaigns
Analyzing Designer AssignmentsAnalyzing Designer WorkloadsAnswer Message
Answering Incoming Ask Messages (FTD Mercury X2 Fall Training Video)Answering Incoming Ask Messages (FTD Mercury X2 Training Video)Answering Incoming Ask Messages (FTD Mercury X3 Training Video)
Answering Incoming Ask Messages (Mercury Connect Training Video)Answering Incoming Ask Messages (Mercury Connect Video)Answering Incoming Ask Messages (X1 Video)
Applying Email Templates in Mercury Administration (FTD Mercury X2 Fall Training Video)Applying Email Templates in Mercury Administration (FTD Mercury X2 Training Video)
Applying Email Templates in Mercury Administration (FTD Mercury X3 Training Video)Applying Email Templates in Mercury Administration (Mercury Connect Training Video)Applying Email Templates in Mercury Administration (Mercury Connect Video)
Applying Email Templates in Mercury Administration (X1 Video)Ask Message
Assigning Products to DesignersAssigning Products to Designers (FTD Mercury X)
Assigning Products to Designers (FTD Mercury X2 Fall Training Video)Assigning Products to Designers (FTD Mercury X2 Training Video)Assigning Products to Designers (FTD Mercury X3 Training Video)
Assigning Products to Designers (Mercury Connect Training Video)Associating Bar Codes with ProductsAttaching Design Pictures to Orders (FTD Mercury X2 Fall Training Video)
Attaching Design Pictures to Orders (FTD Mercury X2 Training Video)Attaching Design Pictures to Orders (FTD Mercury X3 Training Video)Attaching Design Pictures to Orders (Mercury Connect Training Video)
Attaching Design Pictures to TicketsAttaching Incoming Orders
Audit Trail Examples (FTD Mercury X2 Fall Training Video)Audit Trail Examples (FTD Mercury X2 Training Video)Audit Trail Examples (FTD Mercury X3 Training Video)
Audit Trail Examples (Mercury Connect Training Video)Audit Trail WindowAutomatic Order Processing
Automatic Order Processing and Other Wire ServicesAutomatic Order Processing and the System EmployeeAutomatic Reconciliation
Automatic Software UpdatesAutomatic Software Updates WindowAutomatic Software Updates in Mercury Direct Plus
Backing Up Your DataBar Code WindowBar Codes and Products
Basic OperationsBest SellersBoston Road Show Technology Presentations
Both Routed and Non Routed Orders ReportBusiness ReportsBusiness Snapshot Report
Business Snapshot ReportsButton RibbonBy Orders
By Personal AccountsC.O.D. OrdersCC Retrieval
Call For PriceCaller ID and OrdersCalling in to Receive Orders/Marking Orders Delivered
Campaign AnalysisCampaign Analysis WindowCanadian Tax Changes for 1-April-2013
Cancel Confirmation WindowCancel or Void Order WindowCanceling Orders
Canceling Orders in Order Entry (FTD Mercury X2 Fall Training Video)Canceling Orders in Order Entry (FTD Mercury X2 Training Video)Canceling Orders in Order Entry (FTD Mercury X3 Training Video)
Canceling Orders in Order Entry (Mercury Connect Training Video)Canceling Orders in Order Entry (Mercury Connect Video)Canceling Orders in Order Entry (X1 Video)
Canceling PaymentsCanceling a House Account Payment (FTD Mercury X2 Fall Training Video)Canceling a House Account Payment (FTD Mercury X2 Training Video)
Canceling a House Account Payment (FTD Mercury X3 Training Video)Canceling a House Account Payment (Mercury Connect Training Video)Canceling a Wire Out Order (FTD Mercury X2 Fall Training Video)
Canceling a Wire Out Order (FTD Mercury X2 Training Video)Canceling a Wire Out Order (FTD Mercury X3 Training Video)Canceling a Wire Out Order (Mercury Connect Training Video)
Canceling a Wire Out Order (Mercury Connect Video)Canceling a Wire Out Order (X1 Video)Canceling and Refunding Orders in Point of Sale (FTD Mercury X2 Fall Training Video)
Canceling and Refunding Orders in Point of Sale (FTD Mercury X2 Training Video)Canceling and Refunding Orders in Point of Sale (FTD Mercury X3 Training Video)Canceling and Refunding Orders in Point of Sale (Mercury Connect Training Video)
Canceling and Refunding Orders in Point of Sale (Mercury Connect Video)Canceling and Refunding Orders in Point of Sale (X1 Video)Canceling or Refunding Orders Paid for with Gift Cards
Cancellation MessageCapturing CVVs
Capturing Delivery PhotosCapturing Delivery SignaturesCard Messages and Font Sizes
Cash & Carry Sales (FTD Mercury X2 Fall Training Video)Cash & Carry Sales (FTD Mercury X2 Training Video)Cash & Carry Sales (FTD Mercury X3 Training Video)
Cash & Carry Sales (Mercury Connect Training Video)Cash & Carry Sales (Mercury Connect Video)Cash & Carry Sales (X1 Video)
Cash TenderCategory ManagementChange Category Name
Change ZoneChangements Pour Tous Les Autres Fleuristes CanadiensChangements our les Fleuristes au Québec - Effectif le 1er Janvier 2011 - Français
Changes for All Other Canadian FloristsChanges for British Columbia FloristsChanges for Nova Scotia Florists
Changes for Ontario FloristsChanges for Quebec Florists Effective 1-January-2011 - English
Changing Category Name (FOL Training Video)
Changing Employee PasswordsChanging Florist Message A (FOL Training Video)Changing Florist Message B (FOL Training Video)
Changing Funeral InformationChanging Prices (FOL Training Video)Changing Your FTD Florist Directory Administration Password
Changing Your FTD Florist Link Administration PasswordChanging Your FTD Mercury Administrator Password (Mercury Connect Video)
Changing Your Featured Florist Pin in FTD Florist Link Administration
Changing Your Fees in FTD Florist Link AdministrationChanging Your Password (FOL Training Video)Changing Your Store Hours (FOL Training Video)
Changing the About Us Bullet Points (FOL Training Video)Changing the About Us Header (FOL Training Video)Changing the About Us Summary (FOL Training Video)
Changing the FTD Mercury Administrator Password (FTD Mercury X2 Fall Training Video)Changing the FTD Mercury Administrator Password (FTD Mercury X2 Training Video)Changing the FTD Mercury Administrator Password (FTD Mercury X3 Training Video)
Changing the FTD Mercury Administrator Password (Mercury Connect Training Video)Changing the FTD Mercury Administrator Password (Mercury Connect Video)Changing the FTD Mercury Administrator Password (X1 Video)
Changing the Offerline (FOL Training Video)Changing the Our Guarantee Page (FOL Training Video)Changing the Payment Amount for Credit Card Orders (FTD Mercury X2 Fall Training Video)
Changing the Payment Amount for Credit Card Orders (FTD Mercury X2 Training Video)Changing the Payment Amount for Credit Card Orders (FTD Mercury X3 Training Video)Changing the Payment Amount for Credit Card Orders (Mercury Connect Training Video)
Changing the Price for Products on Your FOL Web SiteChanging the Price for a Credit Card Prior to SettlementChanging the store selection
Chatting with MTAC from Mercury Direct PlusCheck for Mercury Network ConnectivityChecking Credit Card Status (FTD Mercury X2 Fall Training Video)
Checking Credit Card Status (FTD Mercury X2 Training Video)Checking Credit Card Status (FTD Mercury X3 Training Video)Checking Credit Card Status (Mercury Connect Training Video)
Checking Credit Card Status (Mercury Connect Video)Checking Credit Card Status (X1 Video)Checking Your Windows Default Printer
Checking for Incomplete, Filed, and Pending Orders (FTD Mercury X2 Fall Training Video)Checking for Incomplete, Filed, and Pending Orders (FTD Mercury X2 Training Video)Checking for Incomplete, Filed, and Pending Orders (FTD Mercury X3 Training Video)
Checking for Incomplete, Filed, and Pending Orders (Mercury Connect Training Video)Checking for Incomplete, Filed, and Pending Orders (Mercury Connect Video)Checking for Incomplete, Filed, and Pending Orders (X1 Video)
Checking for Mercury Network Connectivity Using Dashboard (FTD Mercury X2 Fall Training Video)Checking for Mercury Network Connectivity Using Dashboard (FTD Mercury X2 Training Video)Checking for Mercury Network Connectivity Using Dashboard (FTD Mercury X3 Training Video)
Checking for Mercury Network Connectivity Using Dashboard (Mercury Connect Training Video)Checking for UpdatesCollecting Email/Fax Information
Complete RouteCompleting Delivery Routes in Mercury Delivery for IVRCompleting a Route from a Phone
Completing a Route from the PhoneConfiguring Audit Trail in Mercury Administration (FTD Mercury X2 Fall Training Video)Configuring Audit Trail in Mercury Administration (FTD Mercury X2 Training Video)
Configuring Audit Trail in Mercury Administration (FTD Mercury X3 Training Video)Configuring Audit Trail in Mercury Administration (Mercury Connect Training Video)Configuring Automatic Deliver Confirmations for Wire In Orders (FTD Mercury X2 Fall Training Video)
Configuring Automatic Deliver Confirmations for Wire In Orders (FTD Mercury X2 Training Video)Configuring Automatic Deliver Confirmations for Wire In Orders (FTD Mercury X3 Training Video)Configuring Automatic Deliver Confirmations for Wire In Orders (Mercury Connect Training Video)
Configuring Automatic Delivery Confirmations for Wire In Orders (Mercury Connect Video)Configuring Automatic Delivery Confirmations for Wire In Orders (X1 Video)Configuring Automatic Order Processing
Configuring Automatic Order Processing for Send-Only FloristsConfiguring Credit Cards in Mercury Administration (FTD Mercury X2 Fall Training Video)Configuring Credit Cards in Mercury Administration (FTD Mercury X2 Training Video)
Configuring Credit Cards in Mercury Administration (FTD Mercury X3 Training Video)Configuring Credit Cards in Mercury Administration (Mercury Connect Training Video)Configuring Credit Cards in Mercury Administration (Mercury Connect Video)
Configuring Credit Cards in Mercury Administration (X1 Video)Configuring Email Settings for CustomersConfiguring Event Planner Default Settings (FTD Mercury X3 Fall Video)
Configuring Everyday Product Pricing in Florist Link Admin (FTD Florist Link Training Video)Configuring Florist Link Marketing in Florist Link Admin (FTD Florist Link Training Video)Configuring Holiday Capacity in Florist Link Admin (FTD Florist Link Training Video)
Configuring House Accounts in Mercury Administration (FTD Mercury X2 Fall Training Video)Configuring House Accounts in Mercury Administration (FTD Mercury X2 Training Video)Configuring House Accounts in Mercury Administration (FTD Mercury X3 Training Video)
Configuring House Accounts in Mercury Administration (Mercury Connect Training Video)Configuring House Accounts in Mercury Administration (Mercury Connect Video)Configuring House Accounts in Mercury Administration (X1 Video)
Configuring Point of Sale in Mercury Administration (FTD Mercury X2 Fall Training Video)Configuring Point of Sale in Mercury Administration (FTD Mercury X2 Training Video)Configuring Point of Sale in Mercury Administration (FTD Mercury X3 Training Video)
Configuring Point of Sale in Mercury Administration (Mercury Connect Training Video)Configuring Point of Sale in Mercury Administration (Mercury Connect Video)Configuring Point of Sale in Mercury Administration (X1 Video)
Configuring Printer Form Settings (FTD Mercury X2 Fall Training Video)Configuring Printer Form Settings (FTD Mercury X2 Training Video)Configuring Printer Form Settings (FTD Mercury X3 Training Video)
Configuring Printer Form Settings (Mercury Connect Training Video)Configuring Printer Form Settings (Mercury Connect Video)Configuring Printer Form Settings (X1 Video)
Configuring Printer Routing in Mercury Administration (FTD Mercury X2 Fall Training Video)Configuring Printer Routing in Mercury Administration (FTD Mercury X2 Training Video)Configuring Printer Routing in Mercury Administration (FTD Mercury X3 Training Video)
Configuring Printer Routing in Mercury Administration (Mercury Connect Training Video)Configuring Printer Routing in Mercury Administration (Mercury Connect Video)Configuring Printer Routing in Mercury Administration (X1 Video)
Configuring Store Settings in Mercury Administration (FTD Mercury X2 Fall Training Video)Configuring Store Settings in Mercury Administration (FTD Mercury X2 Training Video)Configuring Store Settings in Mercury Administration (FTD Mercury X3 Training Video)
Configuring Store Settings in Mercury Administration (Mercury Connect Training Video)Configuring Store Settings in Mercury Administration (Mercury Connect Video)Configuring Store Settings in Mercury Administration (X1 Video)
Configuring Window Access in Mercury Administration (FTD Mercury X2 Fall Training Video)Configuring Window Access in Mercury Administration (FTD Mercury X2 Training Video)Configuring Window Access in Mercury Administration (FTD Mercury X3 Training Video)
Configuring Window Access in Mercury Administration (Mercury Connect Training Video)Configuring Your SystemConfiguring the Unattached Mercury Message Alert Threshold
Configuring the Unattached Mercury Message ThresholdConfirmation MessageConfirming Orders in FTD Mercury Mobile
Confirming Orders in FTD Mercury Mobile PlusConfirming a delivery
Confirming an Incoming Cancel Request (FTD Mercury X2 Fall Training Video)Confirming an Incoming Cancel Request (FTD Mercury X2 Training Video)Confirming an Incoming Cancel Request (FTD Mercury X3 Training Video)
Confirming an Incoming Cancel Request (Mercury Connect Training Video)Confirming an Incoming Cancel Request (Mercury Connect Video)Confirming an Incoming Cancel Request (X1 Video)
Connecting Your Point of Sale Hardware (Mercury Connect Video)Connecting and Disconnecting from Mercury Connect (Mercury Connect Video)Connecting the USB Devices (Mercury Connect Video)
Connecting to Network PrintersConnection Error WindowContent
Content PagesConverting Proposals into FTD Mercury Orders (FTD Mercury X3 Fall Video)Copying Care Instructions
Copying Existing Tickets and SalesCopying Files to and from Mercury Connect (Mercury Connect Video)
Copying Tickets (FTD Mercury X2 Fall Training Video)Copying Tickets (FTD Mercury X2 Training Video)Copying Tickets (FTD Mercury X3 Training Video)
Copying Tickets (Mercury Connect Training Video)Copying Tickets (Mercury Connect Video)Copying Tickets (X1 Video)
Copying Tickets in Order Entry and Point of SaleCopying an Order with a Gift Card PaymentCoupons
Create Campaign PanelCreate New CategoryCreate Routes
Create ZoneCreate a New Template WindowCreating A Custom Content Page (FOL Training Video)
Creating A New Category (FOL Training Video)Creating A Website Pop Up (FOL Training Video)Creating Cover Letters in Event Planner (FTD Mercury X3 Fall Video)
Creating Custom Products (FOL Training Video)Creating Direct Mail Marketing CampaignsCreating Email Campaigns in the Marketing Wizard
Creating New Events (FTD Mercury X3 Fall Video)Creating New Mercury MessagesCreating Other (Third-Party) Marketing Campaigns
Creating Standing Order TemplatesCreating Your Email Cover Letter (FTD Mercury X2 Fall Training Video)Creating Your Email Cover Letter (FTD Mercury X2 Training Video)
Creating Your Email Cover Letter (FTD Mercury X3 Training Video)Creating Your Email Cover Letter (Mercury Connect Training Video)Creating Your Email Cover Letter (Mercury Connect Video)
Creating Your Email Cover Letter (X1 Video)Creating Your Email Delivery Confirmation Template (FTD Mercury X2 Fall Training Video)Creating Your Email Delivery Confirmation Template (FTD Mercury X2 Training Video)
Creating Your Email Delivery Confirmation Template (FTD Mercury X3 Training Video)Creating Your Email Delivery Confirmation Template (Mercury Connect Training Video)Creating Your Email Delivery Confirmation Template (Mercury Connect Video)
Creating Your Email Delivery Confirmation Template (X1 Video)Creating a Birthday Reminder Direct Mail CampaignCreating a Direct Mail Marketing Campaign Using a Predefined Template
Creating a Holiday Direct Mail Marketing Campaign (FTD Mercury X2 Fall Training Video)Creating a Holiday Direct Mail Marketing Campaign (FTD Mercury X2 Training Video)Creating a Holiday Direct Mail Marketing Campaign (FTD Mercury X3 Training Video)
Creating a Holiday Direct Mail Marketing Campaign (Mercury Connect Training Video)Creating a Holiday Direct Mail Marketing Campaign (Mercury Connect Video)Creating a Holiday Direct Mail Marketing Campaign (X1 Video)
Creating a Holiday Email Marketing Campaign (FTD Mercury X2 Fall Training Video)Creating a Holiday Email Marketing Campaign (FTD Mercury X2 Training Video)Creating a Holiday Email Marketing Campaign (FTD Mercury X3 Training Video)
Creating a Holiday Email Marketing Campaign (Mercury Connect Training Video)Creating a Holiday Email Marketing Campaign (Mercury Connect Video)Creating a Holiday Email Marketing Campaign (X1 Video)
Creating a Holiday Reminder Direct Mail CampaignCreating a List of Customer Email AddressesCreating a New Email Template
Creating a New TemplateCreating a Reminder Direct Mail Marketing Campaign (FTD Mercury X2 Fall Training Video)Creating a Reminder Direct Mail Marketing Campaign (FTD Mercury X2 Training Video)
Creating a Reminder Direct Mail Marketing Campaign (FTD Mercury X3 Training Video)Creating a Reminder Direct Mail Marketing Campaign (Mercury Connect Training Video)Creating a Reminder Direct Mail Marketing Campaign (Mercury Connect Video)
Creating a Reminder Direct Mail Marketing Campaign (X1 Video)Creating a Reminder Email Marketing Campaign (FTD Mercury X2 Fall Training Video)Creating a Reminder Email Marketing Campaign (FTD Mercury X2 Training Video)
Creating a Reminder Email Marketing Campaign (FTD Mercury X3 Training Video)Creating a Reminder Email Marketing Campaign (Mercury Connect Training Video)Creating a Reminder Email Marketing Campaign (Mercury Connect Video)
Creating a Reminder Email Marketing Campaign (X1 Video)Creating a Single Postcard TemplateCreating a Third-party Marketing Campaign
Creating a Wedding Account/Charging Products to AccountCreating a Wire Out Order from an Incoming Florists Online or Flowers All Hours OrderCreating an enclosure card
Creating and Sending Your Received Messages List (FTD Mercury X2 Fall Training Video)Creating and Sending Your Received Messages List (FTD Mercury X2 Training Video)Creating and Sending Your Received Messages List (FTD Mercury X3 Training Video)
Creating and Sending Your Received Messages List (Mercury Connect Training Video)Creating and Sending Your Received Messages List (Mercury Connect Video)Creating and Sending Your Received Messages List (X1 Video)
Creating and sending an orderCredit/Debit Memo WindowCredit & Debit Memos (FTD Mercury X2 Fall Training Video)
Credit & Debit Memos (FTD Mercury X2 Training Video)Credit & Debit Memos (FTD Mercury X3 Training Video)Credit & Debit Memos (Mercury Connect Training Video)
Credit & Debit Memos (Mercury Connect Video)Credit & Debit Memos (X1 Video)Credit Card Authorization Codes
Credit Card Authorization In ProgressCredit Card Authorization WindowCredit Card Entry
Credit Card Payments and Automatic Order ProcessingCredit Card Search WindowCredit Card Settlement
Credit Card Settlement History ReportCredit Card Settlement History Report (FTD Mercury X2 Fall Training Video)Credit Card Settlement History Report (FTD Mercury X2 Training Video)
Credit Card Settlement History Report (FTD Mercury X3 Training Video)Credit Card Settlement History Report (Mercury Connect Training Video)Credit Card Settlement History Report (Mercury Connect Video)
Credit Card Settlement History Report (X1 Video)Credit Card Settlement WindowCredit Cards
Credit and Debit MemosCustom ProductsCustomer Account Balance Detail Report
Customer Account Balance Detail WindowCustomer Account Payment ReportCustomer Credit Card Window
Customer Credit Card Window AreasCustomer Detail Information (FTD Mercury X2 Fall Training Video)Customer Detail Information (FTD Mercury X2 Training Video)
Customer Detail Information (FTD Mercury X3 Training Video)Customer Detail Information (Mercury Connect Training Video)Customer Detail Information Window
Customer Detail Information Window - Contacts TabCustomer Detail Information Window - Credit Cards TabCustomer Detail Information Window - General Tab
Customer Detail Information Window - House Account TabCustomer Detail Information Window - Life Cycle TabCustomer Detail Information Window - Marketing Tab
Customer Detail Information Window - Order History TabCustomer Detail Information Window - Standing Order TabCustomer Detail Information Window - Statement Tab
Customer Detail Information Window - Statistics TabCustomer Email Addresses Window
Customer MaintenanceCustomer ManagementCustomer Master List
Customer MergeCustomer Merge WindowCustomer Merge Window Areas
Customer Order History (FTD Mercury X2 Fall Training Video)Customer Order History (FTD Mercury X2 Training Video)Customer Order History (FTD Mercury X3 Training Video)
Customer Order History (Mercury Connect Training Video)Customer Order History (Mercury Connect Video)Customer Order History (X1 Video)
Customer PurgeCustomer Search WindowCustomer Search Window Areas
Customers in Multi-Store EnvironmentsCustomizing TemplatesCustomizing Your FTD Mercury Client Configuration (FTD Mercury X2 Fall Training Video)
Customizing Your FTD Mercury Client Configuration (FTD Mercury X2 Training Video)Customizing Your FTD Mercury Client Configuration (FTD Mercury X3 Training Video)Customizing Your FTD Mercury Client Configuration (Mercury Connect Training Video)
Customizing Your FTD Mercury Client Configuration (Mercury Connect Video)Customizing Your FTD Mercury Client Configuration (X1 Video)Customizing the Dashboard (FTD Mercury X2 Fall Training Video)
Customizing the Dashboard (FTD Mercury X2 Training Video)Customizing the Dashboard (FTD Mercury X3 Training Video)Customizing the Dashboard (Mercury Connect Training Video)
Cut-off TimesDaily/Weekly/Monthly ChecklistsDashboard
Dashboard (FTD Mercury X)Dashboard Indicators (FTD Mercury X2 Fall Training Video)
Dashboard Indicators (FTD Mercury X2 Training Video)Dashboard Indicators (FTD Mercury X3 Training Video)Dashboard Indicators (Mercury Connect Training Video)
Dashboard MessagesDashboard Messages (FTD Mercury X2 Fall Training Video)Dashboard Messages (FTD Mercury X2 Training Video)
Dashboard Messages (FTD Mercury X3 Training Video)Dashboard Messages (Mercury Connect Training Video)Dashboard Overview (FTD Mercury X2 Fall Training Video)
Dashboard Overview (FTD Mercury X2 Training Video)Dashboard Overview (FTD Mercury X3 Training Video)Dashboard Overview (Mercury Connect Training Video)
Dashboard Status (FTD Mercury X2 Fall Training Video)Dashboard Status (FTD Mercury X2 Training Video)Dashboard Status (FTD Mercury X3 Training Video)
Dashboard Status (Mercury Connect Training Video)Dashboard WindowData Replication
Date-Specific PricingDate-Specific Promo ProductsDeactivate A Category
Deactivating A Category (FOL Training Video)Deactivating Custom Products on Your FOL Web SiteDealing with Incoming Reject Messages
Dealing with a Forgotten PasswordDebit Cards
Default Delivery FeesDelete A CategoryDeleting A Category (FOL Training Video)
Deleting CampaignsDeleting Existing Standing Order TemplatesDeleting Finance Charges
Deleting Individual CustomersDeleting MessagesDeleting Messages from Message Center
Deleting ProductsDeleting Unapproved Credit Card Transactions from the Credit Card Search WindowDeleting Upcoming Orders to be Generated by a Standing Order Template
Deleting an employeeDeleting notificationsDelivered Orders Report
Delivery & ShippingDelivery Analysis Report FieldsDelivery Confirmation
Delivery Confirmation MessageDelivery Confirmation Message (ANS)Delivery Fees by City
Delivery Fees by ZipDelivery Info MessageDelivery Problem Report
Delivery ReportDelivery Report WindowDelivery Reports
Delivery Snapshot WindowDelivery Trip Analysis ReportDelivery Zone Report
Delivery ZonesDelivery Zones ListDelivery Zones and Fees
Delivery Zones and Fees (Mercury Connect Video)Delivery Zones and Fees (X1 Video)Deny Message
Denying an Incoming Cancel Request (FTD Mercury X2 Fall Training Video)Denying an Incoming Cancel Request (FTD Mercury X2 Training Video)
Denying an Incoming Cancel Request (FTD Mercury X3 Training Video)Denying an Incoming Cancel Request (Mercury Connect Training Video)Denying an Incoming Cancel Request (Mercury Connect Video)
Denying an Incoming Cancel Request (X1 Video)Design CenterDesign Center (FTD Mercury X2)
Design Center (FTD Mercury X2 Fall Training Video)Design Center (FTD Mercury X2 Training Video)Design Center (FTD Mercury X3 Training Video)
Design Center (Mercury Connect Training Video)Design Center (Mercury Connect Video)Design Center (X1 Video)
Design Center WindowDesign Center Window AreasDesigner Analysis Window
Determining Which Product Subgroups You Are A Part Of (FOL Training Video)Disabling Automatic Order ProcessingDownloading Free Construction Updates
Downloading the Route Information to the PhoneDropship VendersEAPI Configuration
Editing Custom Products on Your FOL Web SiteEditing Existing Employee InformationEditing Existing Orders
Editing Existing Standing Order TemplatesEditing Previous Wire Reconciliation BatchesEditing Saved (Incomplete) Routes
Editing an Order from HistoryEl Sitio de Pedidos no Confirmados de FTDEmail Capture
Email ManagementEmail Marketing CampaignsEmail Monitor (FTD Mercury X2 Fall Training Video)
Email Monitor (FTD Mercury X2 Training Video)Email Monitor (FTD Mercury X3 Training Video)Email Monitor (Mercury Connect Training Video)
Email Monitor (Mercury Connect Video)Email Monitor (X1 Video)Email Output Window
Emails and Confirmations WindowEmployee Analysis ReportEmployee History Information Window
Employee ReportsEmployee Sales ReportEmployee Sales Report Window
Employee Search WindowEmployee SecurityEmployee Types
Employees in Multi-Store EnvironmentsEnabling DashboardEnabling the Dashboard in Mercury Administration
Enabling the Dashboard on each terminalEntering Carry Out Orders
Entering Local Orders (FTD Mercury X2 Fall Training Video)Entering Local Orders (FTD Mercury X2 Training Video)Entering Local Orders (FTD Mercury X3 Training Video)
Entering Local Orders (Mercury Connect Training Video)Entering Local Orders (Mercury Connect Video)Entering Local Orders (X1 Video)
Entering OrdersEntering Orders for Local DeliveryEntering Orders for Pickup
Entering Phoned-In OrdersEntering Phoned-Out OrdersEntering Wire Out Orders
Entering the Opening Balance in Point of Sale (FTD Mercury X2 Fall Training Video)Entering the Opening Balance in Point of Sale (FTD Mercury X2 Training Video)Entering the Opening Balance in Point of Sale (FTD Mercury X3 Training Video)
Entering the Opening Balance in Point of Sale (Mercury Connect Training Video)Entering the Opening Balance in Point of Sale (Mercury Connect Video)Entering the Opening Balance in Point of Sale (X1 Video)
Establishing House AccountsEstimated Times for Credit Card ConversionEvent Planner
Event Planner: Abbreviation Code Lookup ScreenEvent Planner: Accept Proposal ScreenEvent Planner: Accepting Proposals
Event Planner: Adding Products to an EventEvent Planner: Ceremony Screen
Event Planner: Configuring the Event Planner Default SettingsEvent Planner: Converting Proposals into OrdersEvent Planner: Copying Events
Event Planner: Cover Letters ScreenEvent Planner: Creating Cover LettersEvent Planner: Creating a New Event
Event Planner: Creating an Event LocationEvent Planner: Customer Search ScreenEvent Planner: Default Settings Screen
Event Planner: Deleting EventsEvent Planner: Editing an Existing EventEvent Planner: Editing an Existing Event Location
Event Planner: Event DashboardEvent Planner: Event Setup ScreenEvent Planner: Generating Proposals
Event Planner: House Accounts and Event PlannerEvent Planner: Launching and Logging into Event PlannerEvent Planner: Locations Screen
Event Planner: Logging out of Event PlannerEvent Planner: Login ScreenEvent Planner: Party or Other Screen
Event Planner: Personal Flowers ScreenEvent Planner: Print Labels ScreenEvent Planner: Printing Labels
Event Planner: Product Search ScreenEvent Planner: Proposal ScreenEvent Planner: Reception Screen
Event Planner: Rejecting ProposalsEvent Planner: Searching for Abbreviation CodesEvent Planner: Searching for Existing Events
Event Planner: Searching for ProductsEvent Planner: Send Proposal Screen
Event Planner: Viewing Event Life Cycle DetailsEvent Planner: Viewing Proposal StatusEvent Planner: Viewing Proposals
Event Planner: Working with Rental EquipmentExiting FTD MercuryExiting the FTD Document Center
Exiting the Mercury Direct ClientExiting the Mercury Direct Control PanelF1 Online Help in FTD Mercury X
FOL AdSlicksFOL Marketing TipsFOL Product Window
FOL Training RequestFTD.ca for Canadian Technology Customers
FTDFlorists.comFTDMercuryFeedback
FTDStartup and FTDShutdownFTDWeddingFlorists.comFTD Directory Pricing
FTD Document CenterFTD FastPay
FTD Florist Directory Administration: About FTD Florist Link PageFTD Florist Directory Administration: History Page
FTD Florist Directory Administration: Maintain Facilities Page
FTD Florist Directory Administration: Maintain Service Area Page
FTD Florist Directory Administration: Update Facility Request Window
FTD Florist Directory CD Installation InstructionsFTD Florist LinkFTD Florist Link Administration
FTD Florist Link Administration: About FTD Florist Link PageFTD Florist Link Administration: History PageFTD Florist Link Administration: Maintain Facilities Page
FTD Florist Link Administration: Maintain Florist Link Marketing PageFTD Florist Link Administration: Maintain Holiday Capacity PageFTD Florist Link Administration: Maintain Products Page
FTD Florist Link Administration: Maintain Service Area PageFTD Florist Link Administration: New Facility Request WindowFTD Florist Link Administration: Preferred Counts Window
FTD Florist Link Administration: Submit Directory Ad Change Request PageFTD Florist Link Administration: Update Facility Request WindowFTD Florist Link Overview (FTD Florist Link Training Video)
FTD International Retrans ServiceFTD MercuryFTD Mercury & Your FOL Web Site
FTD Mercury Auto Wire Reconciliation TrainingFTD Mercury Configuration Window
FTD Mercury Directory CD Installation InstructionsFTD Mercury DocumentationFTD Mercury Main Menu
FTD Mercury Main Menu Overview (FTD Mercury X2 Fall Training Video)FTD Mercury Main Menu Overview (Mercury Connect Training Video)FTD Mercury Main Menu Overview (Mercury Connect Video)
FTD Mercury Main Menu Overview (X1 Video)FTD Mercury MobileFTD Mercury Mobile Dashboard
FTD Mercury Mobile Dashboard C.O.D. Orders ScreenFTD Mercury Mobile Dashboard Declined Credit Cards ScreenFTD Mercury Mobile Dashboard Filed Orders Screen
FTD Mercury Mobile Dashboard Incomplete Transactions ScreenFTD Mercury Mobile Dashboard MessagesFTD Mercury Mobile Dashboard Order Details Screen
FTD Mercury Mobile Dashboard Pickup Orders ScreenFTD Mercury Mobile Dashboard Requires Attention ScreenFTD Mercury Mobile Dashboard Unauthorized Credit Cards Screen
FTD Mercury Mobile Dashboard Undelivered Orders ScreenFTD Mercury Mobile Delivery Routes ScreenFTD Mercury Mobile Delivery Screen
FTD Mercury Mobile Delivery SnapshotFTD Mercury Mobile Directions ScreenFTD Mercury Mobile Map Screen
FTD Mercury Mobile Mark Order Delivered ScreenFTD Mercury Mobile Order Detail ScreenFTD Mercury Mobile Plus Settings
FTD Mercury Mobile Route Details ScreenFTD Mercury Mobile SettingsFTD Mercury Mobile Settings X4
FTD Mercury OverviewFTD Mercury POS Support and Maintenance Fee Disclosure
FTD Mercury Retail ToGo Mobile AppFTD Mercury Training Videos
FTD Mercury Video DemonstrationsFTD Mercury X1 Installation Instructions
FTD Mercury X1 Reference GuideFTD Mercury X1 Training VideosFTD Mercury X2
FTD Mercury X2 DocumentationFTD Mercury X2 Fall DocumentationFTD Mercury X2 Fall Installation Instructions
FTD Mercury X2 Fall New & Enhanced FeaturesFTD Mercury X2 Fall Training Videos
FTD Mercury X2 Installation InstructionsFTD Mercury X2 New & Enhanced FeaturesFTD Mercury X2 New & Enhanced Features Video - Large
FTD Mercury X2 New & Enhanced Features Video - MediumFTD Mercury X2 New & Enhanced Features Video - SmallFTD Mercury X2 New & Enhanced Sales Information
FTD Mercury X2 Training Videos
FTD Mercury X3 & X3 Fall Reference Guide Table of ContentsFTD Mercury X3 DocumentationFTD Mercury X3 Fall Installation Instructions
FTD Mercury X3 Fall Training VideosFTD Mercury X3 Installation Instructions
FTD Mercury X3 Training VideosFTD Mercury X4 Installation Instructions
FTD Mercury X4 Reference Guide Table of ContentsFTD Mercury X Quick Reference Guide
FTD Mercury X Reference GuideFTD Mercury X Training VideosFTD Mercury X Video Demonstrations
FTD Mercury X or X1 Introduction Training (Time: 1 hour)FTD Mercury X or X1 Introduction Webinar
FTD Server Password WindowFTD Shutdown & FTD Startup (FTD Mercury X2 Fall Training Video)
FTD Shutdown & FTD Startup (FTD Mercury X2 Training Video)FTD Shutdown & FTD Startup (FTD Mercury X3 Training Video)FTD Shutdown & FTD Startup (Mercury Connect Training Video)
FTD Shutdown & FTD Startup (Mercury Connect Video)FTD Shutdown & FTD Startup (X1 Video)
Facility Search (Mercury Connect Video)Facility Search (X1 Video)Facility Search Main Window
Fax & EmailFax & Email MonitorFaxing and Emailing Invoices
FileFiling Incomplete Orders
Finance Charges WindowFindFinding What's New in FTD Mercury X Video Demonstration
Finding products and floristsFlorist BadgesFlorist Link Admin Overview (FTD Florist Link Training Video)
Florist Link Florist Detail WindowFlorist Link Map Icons
Florist Listing HoverFlorist Listings in FTD Florist Link (FTD Florist Link Training Video)Florist Listings in FTD Florist Link (FTD Mercury X2 Fall Training Video)
Florist Listings in FTD Florist Link (FTD Mercury X3 Training Video)Florist Listings in FTD Florist Link (Mercury Connect Training Video)Florist Message A
Florist Message BFlorist Notes WindowFlorist Search (FTD Mercury X2 Fall Training Video)
Florist Search Main WindowFlorist TrainingFlorist Training Schedule
Florists OnlineFlorists Online (FOL) Training VideosFlorists Online and Flowers All Hours Product Codes
Follow Up DeliveriesFollow Up Deliveries WindowForgot Password
Forward Message
Funeral Log (FTD Mercury X2 Fall Training Video)
Funeral Log (FTD Mercury X2 Training Video)Funeral Log (FTD Mercury X3 Training Video)Funeral Log (Mercury Connect Training Video)
Funeral Log (Mercury Connect Video)Funeral Log (X1 Video)Funeral Log Window
GPS Upgrade
General Hotel InformationGeneral InfoGeneral Ledger Export History
General MessageGeneral Messages (GEN Message)General Tab Areas
General and Communication MessagingGenerate Statements WindowGenerating Acknowledgment List Reports
Generating Aged Analysis ReportsGenerating InvoicesGenerating Proposals in Event Planner (FTD Mercury X3 Fall Video)
Generating Reports (FTD Mercury X2 Fall Training Video)Generating Reports (FTD Mercury X2 Training Video)Generating Reports (FTD Mercury X3 Training Video)
Generating Reports (Mercury Connect Training Video)Generating StatementsGenerating Statements (FTD Mercury X2 Fall Training Video)
Generating Statements (FTD Mercury X2 Training Video)Generating Statements (FTD Mercury X3 Training Video)Generating Statements (Mercury Connect Training Video)
Generating Statements (Mercury Connect Video)Generating Statements (X1 Video)Generating Your Sales Overview Using the Balance Wizard (FTD Mercury X2 Fall Training Video)
Generating Your Sales Overview Using the Balance Wizard (FTD Mercury X2 Training Video)Generating Your Sales Overview Using the Balance Wizard (FTD Mercury X3 Training Video)Generating Your Sales Overview Using the Balance Wizard (Mercury Connect Training Video)
Generating an Employee Sales ReportGenerating the Customer Life Cycle Report (FTD Mercury X2 Fall Training Video)Generating the Customer Life Cycle Report (FTD Mercury X2 Training Video)
Generating the Customer Life Cycle Report (FTD Mercury X3 Training Video)Generating the Customer Life Cycle Report (Mercury Connect Training Video)Generating the Order Life Cycle Report (FTD Mercury X2 Fall Training Video)

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